Refunds & Returns for Custom Dog Furniture

Each piece of our bespoke dog furniture is made to order and individually personalised to your specifications. For this reason, we are unable to accept returns or offer refunds on customised items.

However, your satisfaction is important to us. If your order arrives damaged or you notice any issues upon delivery, please contact us immediately so we can review the problem and arrange an appropriate solution.

If you have any questions about this policy before placing your order, feel free to get in touch, we're always happy to help.